I own 2 pairs of these shoes (in a different color)and i love them. I believe the heal is solid. they are pretty easy to walk in. they were my fist pair of platforms. Not really recommended if you plan on standing in them for a very long time. but easy to walk in. one problem i did have with one pair is that the heal was not flush with toe making them a bit tippy. but the second pair was good. maybe i got a defective one. over all good shoe and very cute.